If you have a problem, Yo, I’ll solve it!
IT Arsenal provides services and product solutions for relevant entrepreneur problems.
Products
Backup Informer – Action guide to backing up. Stop saying “someday” and have your digital life backing up in under an hour.
Tech Enhancer – Coming Soon
Automated WordPress Backup - Coming Soon
Automated Response Master - Coming Soon
The E-Junkie Black Book - Coming Soon
Free Support
Need something explained for free? Submit your question to us and we’ll be glad to answer it for everyone AND feature your site on our blog.
Support through our blog maintains a high level of quality and may supply resources materials in the form of audio, video, images or text. Always help is one of our mottos. Turn around time for this “freemium” service is typically one week.
Remote Technical Support
When it comes to support, it’s a clean slate. Almost every situation is different and we’re glad to accommodate all of them. If you need training in a specific application, remote troubleshooting, or are local to Philadelphia, contact us. We’ll respond within 24 hours with relevant details on your request and suggest up a convenient time to get started.
Remote technical support (when we log in securely to your computer to solve an issue) is hourly and bought by credits. After a free set-up process we’ll take over and fix the problem or there’s no charge. Small business, entrepreneur and home users welcome.
Website and Blog Design
All web design is not created equal. Here’s the honest truth of how we operate. Our web work focuses on function, usability and sustainability over all else, it’s what makes us quick and affordable. If you want $200 an hour graphic designers, or “Notepad coders”, you won’t find ‘em here. Our packages presume you want a 5-15 page website that customers can easily find and that you can be proud of promoting. Review the typical add-ons on the next page for specific concerns or work. Browse recent work portfolio here.
Live Video Support and Advice
Utlilizing today’s latest technologies we can provide immediate live support. UStream is a service that allows us to host live video of a facilitator while giving viewers the ability to communicate via chat (UStream account required to chat, but not to view). These sessions will most likely be planned and announced, but not always. Check out the live support page now.
